How can we help you?
New Members
- Who is the Copyright Agency?
- Is there a cost to become a member?
- I am unsure if I am a member of Copyright Agency, what do I do?
- Why do I need to verify my identity?
- Why do I have to be a member to receive a payment?
- What is a licence scheme?
Online Account Access
Using your Online Account
- Where can I find my excel remittance advice (or payment report)?
- My bank details have changed. How do I update them?
- Navigating the new Member Portal
- I have more than one account for this log in – how do I view both?
- How do I add more logins to my account?
- How do I update my information?
Payments
- What's changed about payments
- How do I see my payment history and generate reports?
- Where can I find my remittance advice (or payment report)?
- How can I see if you’ve paid my publisher?
- How do I receive a copyright payment?
- How do you calculate payments?
Publishers
- What's changed about claims?
- What's changed about shares?
- How do I update many works at once?
- How do I know if I have to verify a work?
- I have 'Unverified Works'. What do I do?
- Why do I need to verify a work?
Writers
- Why aren’t all of my works listed here?
- How do I register my works with you?
- How do I tell you that the rights have reverted to me?
- How are payments shares for books registered?
- How do I request a payment share?
- How long does it take for a publisher to respond to a request?
Agents and Art Centres
- How do I register works I represent with you?
- Most payments I receive are for titles that have reverted to creators I represent. How can I make sure publishers don’t receive these payments in error?
- Where do I find a list of the creators I represent?
- How do I view payments for creators I represent?
- How are payment shares for books registered?
- How do I request a payment share?
Visual Artists
- Why should I register my works with you?
- How are payment shares for books registered?
- I’m an Aboriginal or Torres Strait Islander artist. What do I need to know about good practice in relation to licensing my artwork on products?
- What is a resale royalty?
- How do I handle a free permission?
- I’ve been asked to sign a waiver or agreement. What should I do?
Surveyors
CMOs
- How do I update many works at once?
- How do I know if I have to verify a work?
- I have ‘Unverified Works’. What do I do?
- What do the ‘Unverified’ actions mean?
- How do I verify many works at once?
- How can I check if I have verified a work successfully?
Distributions
Royalty Claim
- Do I add books that I get publisher royalties for?
- Where can I find an ISBN or ISSN?
- Does it matter when the publication containing my work was published?
- Can I add many works at once?
- How do I know if I own copyright?
- I completed the Royalty Claim last year, do I need to do it again?