How can we help you?
New Members
- Who is the Copyright Agency?
- Is there a cost to become a member?
- I am unsure if I am a member of Copyright Agency, what do I do?
- Why do I need to verify my identity?
- Why do I have to be a member to receive a payment?
- What is a licence scheme?
Online Account Access
Using your Online Account
Payments
- How do I see my payment history and generate reports?
- Where can I find my remittance advice (or payment report)?
- How do I receive a copyright payment?
- How do you calculate payments?
- Does it cost me anything to receive payments?
- How often do you distribute payments?
Publishers
- How do I review imprints linked to my membership?
- How do I verify a work?
- Do I have to verify every time there is a payment for works?
- Why don’t you know who owns the work?
- What does ‘Unverified’ actions mean?
- What happens if I don’t verify a work within 14 days?
Writers
- How can I see if you’ve paid my publisher?
- Why aren’t all of my works listed here?
- What does 'rights reversion' mean?
- How do I tell you that the rights have reverted to me?
- What happens if the publisher of my book isn’t in business anymore?
- How are payments shares for books registered?
Agents and Art Centres
- Where do I find a list of the creators I represent?
- How do I register publications for a writer or artist I represent?
- How do I view payments for creators I represent?
- Most payments I receive are only for creators. How can I make sure publishers don’t receive these payments?
- How do I request my creator's share of payment is paid to me directly?
- Will I see the payment shares a publisher provides?
Visual Artists
- How are payment shares for books registered?
- I’m an Aboriginal or Torres Strait Islander artist. What do I need to know about good practice in relation to licensing my artwork on products?
- What is a resale royalty?
- How do I handle a free permission?
- I’ve been asked to sign a waiver or agreement. What should I do?
- Why should the Copyright Agency manage my arts licensing?
Surveyors
CMOs
- How do I update many works at once?
- I have ‘Unverified Works’. What do I do?
- What do the ‘Unverified’ actions mean?
- How do I verify many works at once?
- Why do I need to verify a work?
- I recently verified a work, when will it be paid?
Annual Distribution for Artists and Writers
- How do I register publications that my works have appeared in?
- How do I know if I own copyright?
- Do I add books that I get publisher royalties for?
- Where can I see publications already linked to me?
- Where does the money for the Annual Distributions for Artists and Writers come from?
- Where can I find an ISBN?