I received a payment for a work that isn’t mine. What do I do? Please contact Member Services by submitting a query to let us know. We will send through our details for refunding the incorrect payment and reallocate the payment to the right recipient. Related articles My journalist colleague received a payment, why didn’t I get a payment/do I have a payment? How do you calculate payments? Does the Copyright Agency apply GST to my payments? If I am not the sole rightsholder, do I need to share my payments with my co-authors and/or my publisher? Why should I complete the Image Royalty Claim?