If you believe you are entitled to a share of Copyright Agency payments and want to receive your share directly from us and the publisher doesn’t respond to your request for some time, you can ‘Raise a case’ for resolution.
To do this, log into your online member account, scroll to the bottom of the page and select ‘Raise a Case’, providing us with all necessary information.
You will then be assigned a dedicated case manager who will work with you to resolve this issue. We’ll continue to allocate money to the work until the case is resolved.