When you submit your claim you’ll see a pop up telling you that the submission has been successful.

If you want to check your Claims have been successfully submitted follow the steps below.

1. Log into the Member Portal and click Claims.

2. Check the Pending Claims list. Only claims that have not been submitted are listed as pending. So, if the claim is not in the list it has been successfully submitted.

Note: If you submitted your claims using the bulk upload tool, please wait one hour before checking to confirm if your claims have been processed. If there is a problem with your file, our Member Services team will be in touch.